The Nittany Lion Inn
Toll-Free: (800) 233-7505   Phone: (814) 865-8500   Fax: (814) 865-8501
The Penn Stater Conference Center
Toll-Free: (800) 233-7505   Phone: (814) 863-5000   Fax: (814) 8863-5002
Penn State Hospitality Services
Call the Penn Stater or the Nittany Lion Inn toll-free at (800)233-7505

Working with PSHS provides an opportunity to experience the very best of many worlds. While providing world-class hospitality to loyal customers, our team has access to innumerable resources of the University community: academic, cultural, athletic, and recreational resources.

—Jim Purdum, General Manager

View Current Positions

How to complete an application | Top 10 reasons to work for PSHS

Top 10 reasons to work for PSHS

Part time positions with Hospitality Services may be viewed on-line. If you are interested in a particular opening, please complete our on-line application. Once your application is submitted, department managers and supervisors will review it. If a manager is interested in interviewing you, the manager will contact you via telephone or email within a few days to two weeks. Please do not submit more than one application.  When completing the part time application, please include COMPLETE information on references (i.e. correct phone numbers, addresses, etc). This helps to expedite processing your application.

Fulltime and Tech Service positions with Hospitality Services may also be viewed on-line. If you are interested in a particular opening, information on where to apply is listed with the job description.

To view all Penn State vacancies on the internet, please go to www.ohr.psu.edu and click on "Employment." This posting changes every Wednesday and Friday. Directions on how to apply are included on the website. You may also access a recording of Penn State's openings by calling (814) 865-1387.

To view all Hospitality Services job vacancies, click here.

Ready to apply? Click here!

Competitive Wages

All non-tipped, entry level positions begin above minimum wage. Rates vary based on experience and technical skills required for the position. Merit increases are regularly provided based on performance.

Flexible Schedules

Our managers understand the often time hectic schedules of both students and non-students. We offer a variety of shifts that should accommodate the needs of our staff. If you have certain days or times that you know you are unable to work, please inform the manager at the time of your interview.

Free Textbooks Available

Student Employee Book Loan Program

General Information:

  1. The Book Loan Program was developed to benefit the full-time student employee (full time employees are not eligible) and to assist Hospitality Services during difficult staffing periods over peak times.  The student works one full semester and after meeting the required intensive criteria of the program agreement, Hospitality Services will then pay for the student’s textbooks for the following semester.  The books are only on loan and must be returned by the last day of finals of the semester.
  2. Book Loan Program covers only textbooks.  This program covers no packets, kits, calculators, workbooks or other materials.  All books will be supplied through the Penn State Bookstore at the University Park campus.  We will not reimburse anyone for purchases made elsewhere.  A notice of the specific times and dates when employees should obtain their books will be distributed to each participant.
  3. The student employee must be enrolled at the Penn State University as a full time student and be scheduled to work an average of fifteen (15) hours per week for the program period at Penn State Hospitality Services after which the employee is eligible for the “Student Employee Book Loan Program” for the following semester, as long as he/she remains an employees in good standing as defined in general by the Penn State Hospitality Services Orientation Guide and specifically by the guidelines of this agreement between the manager and employee on the program expectations.  Eligibility in this program ceases immediately with termination of employment for any reason whatsoever.  Books must then be returned at once.
  4. The books that are “on loan” must be returned in the same condition as when the student received them or the student will be charged accordingly.  There will not be any option to buy the books through the program.  Books must be returned to the Penn State Bookstore by the last day of final exam week of the same semester.
  5. The Book Loan Program is only available for Spring and Fall semesters.  To qualify for Spring semester, students must be enrolled in the program no later than 2nd Friday in September.  For Fall semester eligibility a student must be signed up by 2nd Friday in February.  Summer sessions are not applicable.
  6. The wage payroll student employee must attend the mandatory Book Loan orientation in order to qualify for eligibility.

RETURN POLICY

  1. All books must be returned no later than the last day of final exams for the semester. All books must be returned.  There is no option to buy these books.  Employees not returning their books by the last day of final exams will not be eligible for any future Book Loan Programs.  Penn State Hospitality Services will bill the employee for any books not returned.  Failure to pay for books not returned will result in your paycheck being held and holds placed on registration, transcripts and/or diplomas.
  2. Student employees will return books to the Administrative Office of the Penn State Bookstore by the last day of finals for the current semester.
  3. The Administrative employees will record the date, and condition in which the books were returned.
  4. Books are to be returned in the same condition as they were received and then there will be NO CHARGE.  But, if book(s) are in unsatisfactory condition the student must pay the full amount paid by Penn State Hospitality Services.

Make New Friends

We believe that the "hospitality industry" truly draws the friendliest, most outgoing people to our properties. Hospitality may be hard work, but it's also a lot of fun!

Paid Training

Training is the cornerstone of providing outstanding guest service and personal satisfaction with one's professional goals. At Penn State Hospitality Services, training is approached through a multi-faceted approach. First, new hires attend an introductory orientation session to complete paperwork and receive an overview of employment policies. Since we encourage new hires to use this session to determine if the hospitality industry is, in fact, the right fit for them, this session is unpaid.

Next comes departmental training. Based on the department, training may take place over a period of hours, days or weeks. Regular training short courses are also offered within the departments.

All new hires participate in a mandatory guest service program called "Guest*Pride." This program takes approximately six hours, comprising either one evening or one day on the weekend. During class, participants are offered the opportunity to expand their guest service knowledge and expertise. Topics cover Image and Attitude - areas often taken for granted but that make a tremendous impact on our guests' perceptions of us! We also cover five steps to building relationships that last - RAPPORT, DISCOVERY, ANTICIPATE, SOLUTION and ACT.

A variety of other professional development opportunities are offered throughout the year. This includes in-house offerings such as safety training (First Aid, CPR and AED), diversity training, sexual harassment awareness training, a comprehensive new manager/supervisor training program and much more! We also regularly publicize and support staff attending professional development opportunities through Penn State's Human Resources Development Center.

Great Opportunities for Advancement

We believe that our employees are our greatest "Human Capital." Therefore, we believe in providing opportunities for advancement to those who demonstrate the dedication, energy and skills required to succeed in this industry. Annual staff reviews are combined with development plans to ensure interested individuals have the opportunity to work on skills that will develop them to the next level. Additionally, we encourage staff to participate in certification programs related to their field of interest, with a focus on those offered through The American Hotel & Lodging Association's Educational Institute.

Enhance Your Resume

Working in the hospitality industry offers you the opportunity to develop a range of skills. Whether it involves customer service delivery, computers, financial, organizational, speech communication, leadership, teambuilding, etc. There are numerous ways to build your resume with experiences you gain within Penn State Hospitality Services.

Internships Available

PSHS maintains a close relationship with Penn State's School of Hotel Management. Each semester, 20-25 students participate in work internships within a department of their choice. Additionally, we have offered internships to students in majors such as Information Sciences and Labor and Industrial Relations.

Fun & Fast Paced Environment

More people are introduced to Penn State through our two beautiful properties than through any other unit on campus! We host a diverse array of guests from alumni, prospective students and their families, visiting faculty and staff, dignitaries, University officials, recruiters, athletic teams, celebrities and more!

Convenient Locations

The historic Nittany Lion Inn is located on the corner of North Atherton Street and Park Avenue. It is within walking distance of Penn State residence halls, the downtown and surrounding neighborhoods. It is also close to the local CATA and Penn State Loop bus lines.

The Penn Stater Conference Center and Hotel is approximately 2 miles from the heart of campus. Employee parking is plentiful. If you rely on public transportation will drop you off in front of the hotel!